Sample Caller A: Dale Whitaker
Urgent
0491 570 156 · Called 9:42 pm
Car won't start and is blocking a driveway. Wants a tow and a quote for a new battery. Booked in for a callback at 8:00 am.
Next step: Call Dale before 8:00 am.
Sample Caller B: Priya Nair
New lead
0491 570 157 · Called 11:15 pm
Interested in a used SUV under $30,000. Wants a test drive on Saturday. Left an email address and was told someone would confirm a time.
Next step: Confirm a Saturday test drive.
Sample Caller C: Tom Brennan
Info only
0491 570 158 · Called 5:50 am
Asked for opening hours and whether logbook services are offered. Both questions answered on the call.
Next step: None needed.